Behavioral TrainingEnhance your soft skills through experiential learning

In today’s world, where competition is high and every individual is trying to differentiate himself/herself from others, the right attitude and skillset apart from the technical know-how becomes important. We, at Knowise, understand that imparting only the technical skills is half work done. Soft skills play an equally important role in building the complete personality of individuals who are then able to give their best in any organization and help the organization grow. Hence, we also provide training in various soft skills modules that can immensely help organizations.

Leading Self

  • Self-awareness to self-management
  • Applying emotional intelligence
  • Developing accountability & ownership
  • Identifying & managing bias
  • Managing high pressure
  • Communicating with impact
  • Presentation skills – beginner to advanced

Leading People

  • Using social styles & flexibility
  • Building Trust, Credibility & Empathy
  • Empowering & delegating
  • Building people acumen
  • Managing Performance
  • Using influence as a powerful ally
  • Embracing diversity
  • Performance Management
  • Effective Appraisals

Leading Change

  • Creativity & Problem-solving techniques
  • Implementing change
  • Showing resilience & adaptability
  • Managing change & culture
  • Resolving conflict situations

Leading Business

  • Building business & financial acumen
  • Strategic thinking & implementation
  • Applying Business Modeling Tools
  • Driving customer excellence
  • Leading a customer-centric culture

Leading in the Digital Age

  • Business of the future – AI & Digital trends
  • The VUCA world and its implications
  • Design Thinking strategy & capability
  • Applying Design Thinking
  • Forming & leading virtual teams

Coaching & Facilitating

  • difference b/w Coaching, Mentoring & Evaluating
  • The coaching process – GROW model
  • Coaching for performance breakthroughs
  • Goal setting to goal getting
  • Being an effective facilitator
  • Effective listening, probing and rapport building skills

Adapting to Situations & Contexts

  • 4 stages of readiness & maturity levels
  • Stages of team formation
  • Situational leadership styles
  • Diagnosing, matching & applying leadership styles
  • Communicating with conversation alignment
  • Building high performance teams

Sales

  • X-Sell Sales Coaching
  • Key account & Strategic account management
  • SPIN based selling approach
  • NLP for sales

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